Last updated: 13 October 2026
ADEL SEO helps local businesses get more enquiries from Google, Google Maps and AI search. This page explains what personal details we collect through this website, why, where they are kept and how you can ask us to change or delete them.
What we collect
- When you ask for a free website preview: your current website address, business name, first name, email address and, if you add it, your mobile number.
- When you fill in our discovery form: the details you type in, such as your name, business, contact details and what you need help with.
- When you email or call us: your name, contact details and what you tell us.
- When you visit the website: Google Analytics records how the site is used, such as pages visited, the type of device and roughly where visitors are (city level). It uses cookies. It does not tell us who you are.
Why we collect it
- To prepare and send your free website preview, and to follow up about it.
- To answer your questions and talk with you about our services.
- To send you a small number of follow-up emails about your preview or enquiry. Every email has an unsubscribe link, and we stop when you ask.
- To understand which pages help visitors, so we can improve the website.
We never sell your details or share them with anyone for their own marketing.
Your website preview
We build your preview from what is already public on your website: your words and your photos. The preview is private. It is password protected, hidden from Google and other search engines, and not linked from anywhere. If you don't go ahead, or don't reply, we delete it after 30 days.
Where your details are kept
Your details are kept in the tools we use to run the business:
- our email inbox (Google)
- a private file on our website hosting, which the public cannot open
- Paperform (our discovery form)
- Salesflare (our follow-up emails)
- Google Analytics (website visits)
Some of these services store data outside Australia. We only use well-known services that protect the data they hold.
How long we keep it
- Website previews: deleted after 30 days if you don't go ahead.
- Enquiries that don't go further: deleted within 2 years of our last contact.
- Clients: business records such as invoices are kept for 5 years, as the tax law requires. Other details are deleted when we no longer need them.
Your choices
- You can ask what details we hold about you, ask us to correct them, or ask us to delete them.
- You can unsubscribe from our emails at any time with the link in each email, or just reply and tell us.
- You can block or delete cookies in your browser settings. The website still works without them.
Contact us
To ask about your details, or if you have a privacy concern, contact Wilson Tiong:
- Email: admin@adelseo.com.au
- Phone: (08) 8120 2778
- Post: ADEL SEO, 25 Grenfell St, Adelaide SA 5000
If you are not happy with our reply, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this page from time to time. The date at the top shows when it last changed.