While you wait
- Turn off the water at the meter, usually near the front boundary.
- Turn off the hot water system at the switchboard or gas valve.
- Move valuables and mop up what you can.
- Keep everyone away from wet power points.
Service 03
Emergency plumbing, after hours
Burst pipe, overflowing toilet or no water at all. Call and we'll talk you through what to do while we're on the way.
What counts as an emergency
- Burst or leaking pipes.
- Sewage overflowing inside or outside.
- No water to the house.
- A gas smell: leave the house and call from outside.
Questions
Emergency plumbing FAQs
Do you charge more after hours?
Yes, after-hours call-outs cost more. We tell you the call-out price on the phone before we come.
What if it can wait until morning?
We'll tell you honestly. If it's safe to wait, we can book the first job of the day.
Get a quote
Tell us what's going on and we'll get back to you within business hours.
What customers say
Plumbing without the surprises.
Clear quote before anything started, and the bathroom rough-in was spotless when they left.
Friendly, on time and they put drop sheets down. Our new cooktop was connected and tested in an hour.
Other services
Emergency plumbing
Water where it shouldn't be?
Turn off the water at the meter, then call us. We'll talk you through what to do while we're on the way.